Our Shipping Policy
How It Works
All order's will be shipped in 3 - 4 business days.
Returns & Refunds
The Fine Print
We want you to be completely satisfied with your purchase from Pen Buster’s LLC. If you are not satisfied with your purchase, we will gladly accept returns within 30 days of the purchase date.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact us at penbustersllc@gmail.com with your order number and reason for the return. We will provide you with instructions on how to return your item.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
Please note that shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
Warranty Information
We want you to be completely satisfied with your purchase from Pen Buster’s LLC. If you are not satisfied with your purchase condition, we will gladly accept returns within 7 business days of the purchase date.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact us at penbustersllc@gmail.com with your order number and reason for the return. We will provide you with instructions on how to return your item.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
Please note that shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
Our Privacy Policy
All About Information Security
Pen Buster’s LLC is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect the following types of personal information when you use our website:
Name
Email address
Mailing address
Phone number
Payment information
We may also collect non-personal information such as your IP address, browser type, and operating system.
How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Communicate with you about your orders and our products
Improve our website and customer service
Send you promotional emails about our products and services
We do not sell or rent your personal information to third parties.
How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technology to protect sensitive information transmitted online.